Shipping policy

Shipping Policy

Last updated: October 4, 2026

1. Where we ship
We ship worlwide. If we cannot deliver to your address, we will tell you before we charge you or refund you in full.

2. Processing time
Orders are processed within [1-3] business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. During busy periods (such as Black Friday or the holidays), processing may take longer, and we will tell you if that happens.

3. Delivery times
Estimated delivery times after dispatch:

These are estimates, not guarantees. Some products ship from warehouses abroad, and the delivery date shown at checkout is our best estimate at the time of purchase. Unless we agree otherwise with you, we will deliver your order within 30 days of the order date.

4. Shipping costs
Shipping costs are calculated at checkout based on your address and the items in your order. You will always see the total price before you pay.

5. Tracking
When your order ships, we will email you a tracking number and link. Tracking information can take 24-72 hours to update after dispatch. If your tracking has not changed for more than [7] days, please contact us.

6. Customs, duties and taxes
For orders shipped to another country, your country may charge import duties, taxes or customs fees. [Choose one: These are included in the price you pay at checkout. / These are not included in our prices and are your responsibility. We do not control them and cannot estimate them in advance.] Refusing to pay these charges does not cancel your order, and we may not be able to refund the original shipping costs if the package is returned to us for that reason.

7. Delivery address
Please check that your address is correct and complete before placing your order. Contact us as soon as possible if you notice a mistake, and we will try to correct it if the order has not yet shipped. If a package is returned to us because of an incorrect or incomplete address, or because it was not collected, we can re-ship it once you pay the new shipping cost, or refund the order minus the original and return shipping costs.

8. Delays
We are not responsible for delays caused by carriers, customs or events outside our control, such as weather, strikes or natural disasters, but we will keep you informed and help you find your package. If your order is seriously delayed, contact us and we will work out a solution, which may include a refund. Nothing in this section limits your legal rights as a consumer, including your right to cancel if we do not deliver within the agreed time or within 30 days.

9. Lost, damaged or incorrect packages
Risk of loss or damage passes to you when the package is delivered to you or to a person you designate. If your order arrives damaged or incorrect, or does not arrive, contact us at stryve965@gmail.com within [14] days of the delivery date (or the expected delivery date, if it never arrived), including your order number and, if applicable, photos of the package and product. We will offer a replacement or a refund, in line with our Refund Policy.

10. Multiple items
Items in the same order may ship separately and arrive on different days. You will not be charged extra shipping for this.

11. Contact
Questions about your order or delivery? Write to stryve965@gmail.com. We reply within [2] business days.